Returns & Exchanges
Givenchy Beauty offers complimentary returns within 30 days of purchase, provided that items are in their original, unopened packaging. Please note that personalized or engraved products are considered final sale and cannot be returned or exchanged.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
Prepare the Package
Place the unused items along with the original packing slip into the shipping box, ensuring all luxury packaging and promotional samples are included.
Affix the Prepaid Label
Print the provided prepaid shipping label from your email and securely attach it to the outside of your return parcel.
Drop Off and Track
Deliver your package to any authorized carrier location; your refund will be processed to the original payment method within 7-10 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing